Work as a member of the Technical Support Team. Develop knowledge about our technical instrumentation through exposure to our Environmental Product Line. Assist in providing daily technical support to researchers and scientists. Assist in product issue tracking and reporting. Participate in application testing and instrument testing. Write up application notes and technical tips. Assist in field experiment setups and maintenance. Semester
Ability to begin work this summer and possibly into the 2025 - 2026 school year.
Professional Qualifications Education Must be pursuing an undergraduate degree in biological or physical sciences or a related field (junior year). Experience
Familiarity with the techniques of environmental field instrumentation fundamental to the relevant scientific discipline.
Familiarity of mathematical and physical principles as they relate to instrumentation and biological or environmental issues.
Experience, or interest and aptitude for providing high quality, responsive customer service
Experience with computers and software, networking & communications.
Experience with data analysis tools such as Excel, R or Python
General
High problem-solving ability, good attention to detail
Self-starter, motivated, curious learner
Excellent communications skills in English (verbal and written)
Team Player. Enjoys and works well with other people in a team environment
High ethics, integrity, honesty, and patience
Dependable, positive attitude and good attendance
Position Responsibilities Specific
Specific jobs will be assigned based on the individual's capabilities, experience, education, and/or area of study. Job examples can include, but are not limited to:
Provide some technical assistance to colleagues as they assist customers.
Analyze and resolve problems relating to instrument use and maintenance.
Participate in technical support content development.
Track and report product issues and feature requests
Perform testing and research on instrument applications.
Assist Product Managers or Technical Support members on various projects.
General
Medium Work- Exerting 20-50 pounds of occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.