Call Center Representative (Administrative)
OBJECTIVE
In a positive, cheerful and professional manner, answer incoming calls for all PCLI locations assisting patients as needed.
REPORTS TO
Systems Manager
STATUS
Full-time (40 hours per week)
SCHEDULE
Monday-Thursday 7:00 a.m.-6:00 p.m., Friday 7:00 a.m. to 2:00 p.m. Work hours for this position vary based on location, patient schedules and clinic needs.
REQUIRED SKILLS
- Working computer knowledge-experience in Microsoft Word
- Good communication skills, written and verbal
- Pleasant, cooperative, caring attitude
- Good listening skills
- The ability to work with a team to set and to achieve common goals
- Attention to detail
- Excellent organizational skills
- Multitasking and prioritizing
- Ability to maintain confidentiality
PHYSICAL ABILITIES
- Able to sit for an extended period of time
- Reach and stoop to file levels
- Answer telephone
- Acute hearing
- Lift up to 50 pounds
- Use keyboard
BENEFITS
- Profit Sharing
- 401(k) Plan with generous 50% company match
- Section 125 Flexible Spending Account (FSA)
- Medical/Dental/Vision
- Paid Holidays
- Personal Time Off
- Clothing Allowance
- Group Life Insurance Policy
- Voluntary Term Life
- LifeBalance Employee Assistance Program
- Bereavement Leave
- Eligible for free refractive surgery
*Driving record and background check required upon offer for employment*
