Application Performance Architect- Evernorth Health Services (Finance)

Performance Architect: Accomplished performance professional who will manage the strategy, design, implementation, and improvement of Cigna's CareTech IT TSG performance engineering and testing capabilities and services.

Position Summary

The Performance Architect will focus on engineering innovative, strategic, and long-term performance solutions that align with CareTech TSG Information Technology's architecture. Incumbents will have the necessary technical and leadership experience, knowledge, and skills to establish themselves as domain experts within the organization. Additionally, they will provide direction, guidance and mentorship to staff engaged in the development and application of technology, architectures, frameworks, methodologies, patterns, and best practices.

The Performance Architect is responsible for designing and implementing "Performance Engineered" solutions that enable product and service delivery in support of Cigna/Evernorth mission, strategy, goals, and objectives. To accomplish this, this position will both lead and work collaboratively with business and technology stakeholders to establish and maintain technical assets within the Care Tech TSG portfolio.

The Performance Architect will maintain awareness and knowledge of the emerging trends in technology, and its usage within the industry, and will apply this learning in the establishment of new and innovative technology solutions. Succeeding as a Performance Architect will require deep technical knowledge, experience and skills - necessary when building solutions to support a single technology or line of business - and a breadth of knowledge in multiple technology areas - necessary when building and integrating solutions across multiple technologies and lines of business in an enterprise environment. Additional key skills are strong leadership and skilled communications.

Responsibilities

• Design and implement "Performance Engineered" solutions in support of business and IT initiatives.

• Establish and maintain alignment of technical assets across domains (e.g., application, data, security, performance testing, performance management etc.) within the Care Delivery portfolio.

• BS degree in Engineering, Computer Science, or related field / equivalent experience

• 10+ years of experience in Performance Testing, Engineering & Observability, Automation, Devops, Capacity planning of large enterprise applications across various geographical locations

• Demonstrated professional competence in the principles and practices of performance testing as they relate to:

• Communications and relationships
• Test planning and execution.
• Test management.
• Test analysis, status, and reporting.

• Familiarity testing systems comprised of newer technologies and a demonstrated understanding of testing challenges posed by:

• Mobile & Cloud platforms preferably AWS

• Test Automation and continuous delivery.

• Proven and hands on experience with the following:

• Incorporating test objectives into the development lifecycle; includes determining whether requirements are met, effectiveness and efficiency, user needs versus system specifications and system attributes such as maintainability, ease of use and reliability.
• Development platforms (Java/Spring Boot, Tomcat, JBoss, Python, NodeJS, Oracle, SQL Server, OpenShift, AWS etc.)
• Profiling & Tuning tool experience on AWS lambda, Nodejs, Python & Java/Spring boot technology with Kafka is required.
• Observability tool set skill is highly recommended. Especially experience in Dynatrace, New Relic, Open telemetry & Splunk will be a huge plus.
• SRE & Resiliency experience is not mandatory but good to have.
• Prior working experience with NoSQL (MongoDB, DynamoDB) is a plus.
• Enterprise Load testing tools (Neoload, JMeter) and methodologies.
• Prior experience with Performance testing AWS-based serverless framework will be plus.
• Systems engineering and administration (testing Cloud based infrastructures, Linux/Unix administration, etc.)
• Leading and mentoring technical staff in the development and usage of technology architectures and solutions.
• Develop and maintain good customer working relationships.

• Working knowledge of and experience with other enterprise domains (application, security, infrastructure data, etc.)

• Responsible - assume ownership of Performance Testing & Engineering services, all aspects including delivering value via outcomes and continuous improvement.

• Methodical - every test is planned with a purpose and approach which validate quality and risk.

• Disciplined - tests are managed according to plan; variables are isolated and controlled.

• Innovative - employ creativity to devise effective and efficient testing strategies.

• Demonstrated critical thinking - including abilities in analysis and problem solving.

• Experienced in "Systems Thinking" - the ability to break problems into manageable pieces, and to see how the pieces interact with one another and can be assembled into an integrated, functioning, "whole" system.

• Excellent verbal and written communication capabilities
• Skillful at facilitation and negotiation
• Effective team player with strong emotional intelligence - self-awareness, confidence, ability to manage conflict, and empathy.

• Ability to effectively respond to technical questions and issues - i.e., effective in communicating complex technology concepts to diverse (both technical and non-technical) audiences at all levels in the organization.

• Passion for technology, with an ability to understand and assess new technologies, and their potential applicability to business needs in an efficient, effective manner.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 135,600 - 226,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.