Operations Assistant (Information Technology)

Deadline: 1/2/2024

COMPANY OVERVIEW: Proteus is the premier provider of training, education, and community services within the agriculturally rich Central San Joaquin Valley. Since its inception in 1967, Proteus has been in a continuous state of evolution, adding and expanding services as the changing needs of the workforce emerge. Our "Mission" is to provide education, workplace training, job placement, and other support services to farm-working families and diverse program participants to empower them to achieve self-sufficiency.

COMPANY BENEFITS: Proteus, Inc. is proud to offer our eligible employees a comprehensive benefits program, which includes:

A 37.5-hour workweek
13 paid holidays
Self-care and bereavement leave
Health Insurance
Dental Insurance
Vision insurance
Employer Funded Health Reimbursement Arrangement (HRA)
Employer-paid basic life insurance and AD&D coverage
Voluntary insurance options
A 403(b) and Roth retirement plan
Flexible spending account options
An Employee Assistance Program (EAP)
A generous $1,500 tuition assistance program

Additionally, Proteus, Inc. is proud to be a Public Service Loan Forgiveness-certified employer.
SUMMARY: The Operations Assistant facilitates the efficient operation of the assigned department by performing a variety of clerical, data entry, and administrative tasks.

ESSENTIAL RESPONSIBILITIES include the following. Other duties may be assigned.

Serves as backup support for front office and clerical staff, which includes answering telephone calls, screening calls via the PBX system, and directing calls appropriately; greeting the public and providing basic information about programs; and more.

Assists field office staff with follow-up data entry.

Maintains knowledge of program requirements.

Works with operations staff in updating and reconciling databases.

Assists staff with ordering or processing PRs for purchases.

Scan documents into Laserfiche for electronic file retention.

Assists the PDA II and Director of Operations with other duties as assigned.

POSITION QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION AND EXPERIENCE: High school graduate or equivalent and/or certificate of completion from a college or technical school; 12 months of directly related experience and/or training; or equivalent combination of education and experience. Must know office procedures. Must be self-motivated and able to take direction.

COMPUTER SKILLS: Moderate computer skills required for data entry, Word, Excel, and other software programs, as required for the position.

LANGUAGE SKILLS: Ability to read, and interpret documents such as safety rules, operating and maintenance instructions, and procedures manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, employees, or organizations

MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts of basic algebra.

REASONING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

PHYSICAL DEMANDS: The physical demands described here are representative of those that an employee must meet to perform the essential functions of this job.

Employees are regularly required to stand and use their hands to finger, handle, or feel. The employee is frequently required to walk: reach with hands and arms; sit, kneel, stoop, climb, or balance.
Prolonged periods sitting at a desk and working on a computer.
Travel to other locations and outside training.
Ability to lift and/or move up to 15 pounds and ability to maneuver a dolly.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Indoor work environment
Working conditions include attendance at meetings
Travel to other locations and outside training

AT-WILL STATEMENT: Employment at Proteus is employment at will. This means that an employee is free to leave his or her employment at any time, with or without cause or notice, and the Company retains the same right to terminate the employee at any time, with or without cause or notice. Please understand that continued employment cannot be guaranteed for any employee. This policy of at-will employment may be changed only by a written employment agreement signed by the Chief Executive Officer that expressly changes the policy of at-will employment. Unless the employee's employment is covered by a written employment agreement that specifically provides otherwise, this policy of at-will employment is the sole and entire agreement between the employee and the Company as to the duration of employment and the circumstances under which employment may be terminated.

Except employment-at-will, terms, and conditions of employment with the Company may be modified at the sole discretion of the Company, with or without cause or notice at any time. No implied contract concerning any employment-related decision term or condition of employment can be established by any other statement, conduct, policy, or practice. Examples of the types of terms and conditions of employment that are within the sole discretion of the Company include but are not limited to, the following: promotion; demotion; transfers; hiring decisions; compensation; benefits; qualifications; discipline; layoff or recall; rules; hours and schedules; work assignments; job duties and responsibilities; production standards; subcontracting; reduction, cessation, or expansion of operations; sale, relocation, merger, or consolidation of operations; determinations concerning the use of equipment, methods, or facilities; or any other terms and conditions that the Company may determine to be necessary for the safe, efficient, and economic operation of its business.

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements, which may change from time to time based on business needs. When appropriate, reasonable accommodations that do not create an undue hardship to the Company may be made to enable individuals with disabilities to perform the essential functions of the job.

EQUAL EMPLOYMENT OPPORTUNITY:
Apply online by visiting our website at www.proteusinc.org. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please get in touch with Human Resources at 559-735-3670 or email at
proteusapps@proteusinc.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Proteus is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. If you would like more information on your EEO rights under law, please visit www.EEOC.gov.
If you are looking for a job that encourages work-life balance, Proteus has just the job for you! Visit our website to review a full list of open positions across our organization.