Program Manager, Level 3 (Biotech)
Today, Lonza is a global leader in life sciences operating across five continents. While we work in science, there's no magic formula to how we do it. Our greatest scientific solution is dedicated people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that's the kind of work we want to be part of.
Job Summary:
The Program Manager will be responsible for managing complex projects requiring a unique set of skills that are consolidated into the role of Program Manager (PM). This crucial position sits at the center of a triangle made up between Lonza, our Customers and their Patients. The Program Manager will therefore be responsible for ensuring relationships are built and that the project/program is delivered according to the expected quality, timelines and cost.
Key Responsibilities:
- Be the interface between the Customer and Lonza to ensure execution and delivery according to Lonza and the Customer's expectations
- Understand the Customer's needs and represent their interests by acting as their advocate on-site
- Use all PM Standard Work processes to effectively manage projects
- Fully accountable for all operational aspects in leading and motivating cross-functional project teams to deliver on all scope objectives with the highest level of quality
- Ensure Customer satisfaction throughout the life of the program through collaborative relationship management with AM/Sales
- Act as PM Peer during Onboarding of new individuals
- Develop and share standard processes in PM tools and methodologies at local level.
- Ensure adherence to Global Program and Project Center of Excellence (PPM CoE) Standards, including maintenance of data integrity excellence in Planview
Key Requirements:
- Bachelor's or higher level degree in a Life Sciences field of study.
- PMP or relevant PM certification preferred.
- 10+ years work experience in a CDMO related business setting.
- Strong communication, especially as it relates to customer communications.
Every day, Lonza's products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.
People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.
Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.
