Benefits Specialist (Finance)

Provides benefits support to associates by answering questions via the telephone, email and ticketing system. Possesses strong knowledge of the company's benefits policies and procedures.Provides benefits assistance to associates.Understands benefits plans and coverage provisions. Applies them to individual associate situations.Responds to benefits-related inquiries in a timely manner by means of telephone, email or ticketing system. Explains benefits eligibility and educates associates on how to make benefits changes on-line.Utilizes organization's HRIS system and external vendor portals to view associate information including elections. Examines associate records to answer inquiries and provides information to authorized persons.Supports field and corporate office staff regarding benefits questions.Partner with third-party vendor to process QMCSOs.Process invoices accurately and timely.Assists with annual benefits open enrollment communications to all associates.Assists with HR-related audits of benefits data and other statistical reports.May assist in coordinating COBRA notifications through third party administrator.May assist in monitoring requests for leaves of absence to ensure state and federal compliance.May process life insurance and disability claims forms, ensuring payments are properly issued by the company.Escalate issues and/or problems to the appropriate manager, as necessary.This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity~This is an onsite position working out of our Brentwood, TN corporate office~Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! Youll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.Part and Full Time Benefits EligibilityMedical, Dental, Vision insurance401(k)Associate assistance programEmployee discountsReferral programEarly access to earned wages for hourly associates (outside of CA)Optional voluntary benefits including ID theft protection and pet insuranceFull Time Only Benefits EligibilityPaid Time OffPaid holidaysCompany provided life insuranceAdoption benefitDisability (short and long term)Flexible Spending AccountsHealth Savings AccountOptional life and dependent life insuranceOptional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal planTuition reimbursementBase pay in range will be determined by applicants skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the companys 401(k) program.Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.The application window is anticipated to close within 30 days of the date of the posting.