Brandywine Living at The Sycamore
Environmental Service Director (Biotech)
Supports the mission, values, and vision of Monarch Communities
Knowledgeable of resident rights and ensures an atmosphere which allows for the privacy, dignity,
and well-being of all residents in a safe, secure environment.
Supports, cooperates with, and implements specific procedures and programs for:
a. Safety, including universal precautions and safe work practices, established
fire/safety/disaster plans, risk management, and security.
b. Confidentiality of all data, including resident, employee, and operations data.
c. Quality assurance and compliance with all regulatory requirements.
Supports and participates in common teamwork.
a. Cooperates and works together with all co-workers.
b. Plans and completes job duties with minimal supervisory direction, including appropriate
judgement.
c. Uses tactful, appropriate communications in sensitive and emotional situations.
d. Follows up as appropriate with supervisor, co-workers, or residents regarding reported
complaints, problems, and concerns.
e. Promotes positive public relations with residents, family members, and guests.
f. Completes requirements for in-service training, acceptable attendance, uniform and dress
codes, including personal hygiene, and other work duties as assigned.
Essential Duties and Responsibilities
Assumes the responsibility and accountability of directing the Maintenance, Environmental Services,
and Housekeeping Departments.
Plans, develops, organizes, implements, evaluates, directs, and supervises the Maintenance,
Environmental Services, and Housekeeping Departments, including all programs, services, and
activities.
Develops and maintains departmental written policies and procedures.
Coordinates departmental services and activities in conjunction with Wellness, Marketing, and Food
Service Departments.
Reviews and monitors communities expenditures monthly to ensure compliance with communities
monthly budget.
Assists in recruitment, retention, selection, and evaluation of department personnel.
Develops departmental and personnel schedules, including work hours, work assignments, and
cleaning schedules.
Determines departmental staffing requirements necessary to meet departments needs.
Ensures compliance with all Federal, State, and local regulations, as well as community policies and
procedures.
Develops, implements, and monitors life safety policies and procedures to ensure full compliance
with regulatory standards, including building codes and fire safety.
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Maintains the necessary logs/requirements per state and federal regulations, including water
temperature logs, fire extinguisher monthly checks, and so forth.
Ensures all necessary community permits, licenses, and certificates are up-to-date and maintained.
Supports the capital expenditure (cap ex) process, offering expertise in major projects like
renovations, system upgrades, and bulk purchases.
Coordinates and assists with all cap ex and outside vendors.
Develops and maintains preventative maintenance programs.
Maintains operations within departmental system software such as TELS, DSSI, etc.
Secures and assists with vendor contracts for all departmental systems and operations, including but
not limited to fire alarm, fire sprinkler, fire extinguishers, elevators, HVAC, mechanical, plumbing,
generator, kitchen hoods, snow removal, landscaping, etc.
Performs general maintenance work and hands-on maintenance duties as required (snow removal,
painting, carpentry, plumbing, light electrical, etc.)
Assures resident room readiness prior to move ins and provides minor renovations as needed.
Able to operate, maintain, and diagnose mechanical, HVAC, plumbing, fire sprinkler, fire alarm, and
electrical equipment.
Conducts daily inspections of the building, grounds, and equipment to determine necessary
maintenance and repairs.
Participates in community surveys, inspections, and audits made by government agencies, interoffice
personnel, and others as required.
Reviews and develops a plan of correction for departmental deficiencies noted during survey
inspections and provides written copy of such.
Inspects storage rooms, utility/janitorial closets, laundry rooms, etc. for upkeep and supply control.
Manages department supply purchases in coordination with Executive Director.
Maintains the Emergency Preparedness Plan, trains associates on the EPP
Conducts and oversees emergency drills.
Conducts safety tour to new associates.
Assists with evacuating residents in the event of an emergency.
Maintains on-call status in the event of emergencies.
Answers emergency calls after hours and on weekends. Reacts and assists in emergency repairs of
any kind regarding equipment breakdown and seeks methods for completing repairs.
Occasional weekend coverage as Manager on Duty
Participates in and attends all in-service training as scheduled.
Other duties as assigned by supervisors.
Qualifications
To perform this position successfully, an individual must be able to perform each essential duty
satisfactorily and possess the following:
Three (3) years previous experience in maintenance or other related fields.
Valid drivers license with acceptable driving record.
Knowledgeable of maintenance and housekeeping practices and procedures, as well as the laws,
regulations, and guidelines governing maintenance functions in the community.
Strong understanding of building systems, including HVAC, electrical, plumbing, and fire safety
systems.
General carpentry and handyman experience.
Familiarity with power and hand-held tools and equipment.
Proficient in Microsoft Office and Facility Management software.
Ability to manage multiple projects, detail oriented, and completing deadlines.
Ability to handle physical workload.
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Physical Abilities
While performing the duties of this job, the associate is often required to stand, walk, sit, use fine
and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and
smell.
An individual in this position will be required to lift or carry weight in up to 50 lbs. Intermittent
physical activity includes lifting and supporting residents. The associate must use proper body
mechanics.
Moves intermittently during working hours and subject to frequent interruptions.
May be subject to hostile and emotionally upset residents, family members, personnel, and visitors.
Must be able to cope with mental and emotional stress of the position.