Senior Research Analyst - Business Analytics (Information Technology)

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Summary:

This position is within the Informatics Reporting & Analytics team and will support Sales and Operational requests.

·       Responsible for carrying out analytical tasks and opportunity sizing analyses in support of various initiatives for internal clients including Operations, Sales, Marketing, & Product.

·       Partner with team leads and internal business clients to identify enhancement and improvement opportunities and to develop robust analytics solutions focused on providing actionable insights.

·       Help to build out reporting products/offerings through application of data analysis and data aggregation tools (SSRS, Tableau etc.) to drive broader adoption and growth of capability.

·       Participate in the brainstorming, development, and delivery of new ideas for reporting suite.

Major Responsibilities:

1.       Gather, interpret, analyze, and condense complex data into meaningful summaries, trends, or opportunities.

2.       Cross-functional team collaboration to provide analytical, reporting, and project implementation support to internal and external clients.

3.       Assist and contribute on innovative solutions for more effective, streamlined, and automated reporting for both internal and external clients.

4.       Develop reporting including call center, claims, medical trends, or administrative data in support of Informatics analytical projects using BI reporting tools including but not limited to Excel and Tableau.

5.       Build reports and deliverables to present results in a clear, concise manner for internal and external clients.

6.       Conduct root-cause analysis to investigate issues and provide proactive solutions.

Qualifications

·       Bachelor's degree in Analytics, Health Informatics, Business, Mathematics, Audit, Statistics, Finance, Computer Science, Information Systems, Actuarial Science, or equivalent work experience

·       2+ years industry experience or master's degree

·       Background in healthcare data preferred, but not necessary

·       Working knowledge of SQL / R / Python programming and understanding complex data models, with an emphasis on using large datasets and ETL processes

·       Must be competent in MS Excel (VLOOKUP's, tables, formulas, etc.)

·       Experience with data visualization tools, such as Power BI, Tableau or other BI reporting tools

·       ETL (Extract, Transform, and Load) experience for QA/reasonableness checks

·       Experience engaging directly with business leaders and executives

·       Independently motivated to drive projects forward

·       Ability to manage and prioritize competing tasks

·       Ability to document work for auditing purposes

·       Ability to work efficiently in a fast-paced environment under time constraints is necessary.

·       Other key competencies include: timeliness, learning agility, written and verbal communication, collaboration, coachable, attention to detail, time management, accountability, and drive for advancement

·       Willing to commit to extended and/or weekend hours, as necessary

·       Position level based on experience and technical ability

Hybrid

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania.

 

Independence Blue Cross is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

 

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.