Product Management Senior Advisor (Finance)

Role Summary/Key Objectives:

In this role, you serve as the internal voice of the customer. You will own all aspects of your technical products, leading business value creation and managing overall product health supporting the foundational data centric applications that support Client Reporting. You will apply specialized product knowledge and expertise to understand business and technology objectives, develop the product vision and roadmap, prioritize, and translate needs into requirements with clear acceptance criteria to ensure that expected outcomes are achieved.

Duties include, but are not limited to:

• Instrumental in shaping the technical product -what, who, why of the product and the governing constraints and assumptions that shape the product vision.
• Product Backlog Ownership - capture work, collaborating with the BPOs/Business Stakeholders/Software Engineering to create and own the product backlog that includes new Features and enhancements, non-functional requirements, and resolution of tech debt.
• Being a passionate advocate, with the ability to identify, champion customer needs, and improve with agile principles in mind.
• Applying technical acumen to bridge the gap between product and technical aspects of product development.

Specific areas of responsibility are:

• Product Management -
  
  • Collaborate with agile team to build and manage the backlog of features and capabilities and plan software releases.
  • Write actionable user stories with clear acceptance criteria and prioritize them into a ranked work queue based on value, customer need and production impact.
  • Lead activities such as prioritization and negotiating with BPO/Stakeholders on backlog priorities.
  • Perform analysis and design supporting execution of the technology delivery teams.

• Product Knowledge- Leverage product/service knowledge to identify impacts and guide decisions/sequencing based on that knowledge, understand dependencies outside of their product/service to align on expectations. Establishes and maintains Technical Product Roadmap.
• Solution- Broad knowledge of DataMarts and Analytics technologies, ETL tools, APIs, and ability to translate business needs into technical requirements.
• Change Agent- Drives continuous improvement to identify opportunities for improvement and optimize team performance using a metrics-based approach, ensures consistency with enterprise data standards.
• Collaboration/Impediments- Builds trusted relationships with business and technology partners, collaborates across functional, operational, and technology groups to ensure the appropriate engagement, assists with key stakeholder negotiations, serves as the main point of contact to resolve escalations, remove impediments, and tackle conflicts.

Qualifications:

• Passionate advocate, with the ability to identify, champion customer needs, and improve with Agile principles in mind.
• Self-motivated, adaptable, able to motivate others.
• Ability to work cross functionally with Business Stakeholders, Software Engineering, Data Design, CIP, Infrastructure, etc.
• Excellent verbal and written communication skills; must be polished and professional. Must demonstrate a high "EQ" (emotional intelligence) in all situations with a focus on achieving positive outcomes.
• Experience in Agile tools (JIRA, Jira Align), collaboration tools (Confluence, SharePoint), Visio, reporting tools (Tableau), ticketing systems (ServiceNow)preferred.
• Proven skill at balancing technical knowledge with business acumen.
• Responsible for all aspects of technology product ownership for a new Enterprise Client Reporting & Analytics application.
• Experience with API Integrations.
• Should be able to demonstrate hands-on SQL skills and a solid understanding of BI concepts such as Measures, Dimensions, Filtering and Aggregation.
• Conducts data profiling and analysis to evaluate data sources.
• Working knowledge of cloud DBMS such as Teradata Vantage, Snowflake, Delta Lake and concepts such as database modeling, data migration, and BI. Expectation is that they will be adaptable to quickly learn new technologies as they emerge.
• High degree of comfort in a fast-paced / ambiguous environment.
• Strong understanding ofbest practices of Agile methodologieslike Scrum, Kanban, etc.
• Ability to work in a team with minimal supervision while under pressure and conducting several tasks at one time.
• Healthcare experience preferred but not required.

• MUST be a current contractor with Cigna Healthcare, Evernorth Health Services, or one of their subsidiaries.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we're dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.