Team Lead - Falmouth (Administrative)

Who We Need
We're looking for someone with positive vibes, and a willingness to help others. A team player with an innovative mindset, who likes to think outside the box.

Who We Are
First Citizens' is committed to providing team members with the ability to create their own unique journey while feeling supported and empowered to be their best authentic self. Our core values Do What's Right, Get Better Every Day & Support & Improve Our Community are important to us. If you're looking to make a difference and be part of something bigger, this may just be the place for you!

What You'll Do
Our Team Leads advocate and maintain a positive member experience by fostering relationships to ensure the members needs are met.  As a Team Lead you will provide leadership and motivation to the team by promoting a positive work environment that involves teamwork, collaboration, innovation, and strong communication.

What We Require
This role requires two plus years' experience working in customer service, including one year of financial institution experience, as well as at least six months of experience leading a team - the rest we can figure out together. We believe training and learning are always possible when you have a can-do attitude. All we ask is that you have the desire to help others and the communities we serve. 

What We Offer:
•    Supportive & Collaborative Work Environment
•    Opportunities for Learning & Development
•    Continuing Education & Tuition Assistance
•    Employee Assistance Program
•    Work-Life Balance 
•    401K Program (Fully Vested - 5% Company Match)
•    Volunteer Time Off
•    Health Insurance
 

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