Staff Pharmacist Senior Manager - Accredo - Honolulu, HI (Finance)
POSITION SUMMARY
Staff Pharmacist, Sr. Manager, Pharmacist In-Charge (PIC)
Responsible for the management and performance of clinical pharmacy fulfillment operations. Responsible for Operations Quality Improvement, Efficiency enhancement projects, driving the operational process in the dispensing of prescriptions and maintenance of prescription records within corporate, legal and regulatory guidelines. Responsible for maintaining and reporting operational performance, cost management and responding to escalations. Responsible for ensuring quality and service standards are maintained and aligned with client specific contractual requirements. Align and work with management on annual strategic planning for pharmacy operations, sales and marketing. Responsible for holding the pharmacy licensure where it is located and states requiring Pharmacist in Charge (PIC) to be licensed in order to achieve non-Resident Pharmacy permits. The PIC shall be the pharmacist named on the facility pharmacy permit and on the facility non-resident permits and has the responsibility for ensuring, and the authority to ensure, that the site complies with all state and federal laws and regulations related to the practice of pharmacy. The PIC's most important responsibility is to ensure that pharmacy is practiced in a safe, lawful, ethical, and professional manner at all times and maintain pharmacy security.
ESSENTIAL FUNCTIONS and Expectations
- Align with Corporate values and create and maintain an environment based on such values
- Own the daily execution of dispensing, verification, and shipping of prescriptions within the corporate and regulatory guidelines. Responsible for any and all procedures within the licensed pharmacy
- Daily oversight, management and work in operations and patient management
- Daily oversight and management of staff
- Coaching and mentoring a team of clinical and non-clinical direct reports
- Resolve issues and escalations with clinical and non-clinical teams in a timely fashion
- Serve as a key stakeholder and leader in the process development
- Align and work with manager on the strategic direction of pharmacy operations
- Ensure quality and service standards are maintained along with client-specific contractual requirements
- Maintain and review reporting metrics data with leadership on a regular basis
- Keep current on industry trends and regulations and ensure compliance. May hold license for the pharmacy. May represent the pharmacy to the State Board for procedural, regulatory changes or disciplinary actions as needed.
- Represent pharmacy operations in cross-functional meetings and projects. Prepare to implement and communicate new corporate initiatives and processes within the pharmacy
- Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures.
- Oversee recruitment, performance reviews, and development of pharmacy clinical and non-clinical staff.
- Handle and resolve escalated employee issues
- Foster ongoing Customer relationships by participating in meetings and troubleshooting escalated issues. Assist with implementing new Customers
- Align and work with manager and various team members and participate in strategic sales and marketing initiatives
- Manage clinical staff and Work "on-call" as needed
- Licensure in other States and Guam as needed
- Other clinical and non-clinical duties as needed or assigned
QUALIFICATIONS
- Bachelor of Science in Pharmacy, RPh, or PharmD, Current pharmacy licensure in good standing
- Years of Experience: 7-10 years of experience in dispensing pharmacy, 2-3 years in health care or PBM industry preferred; Minimum of 3 years of management experience, preferably in pharmacy operations setting.
- Licensures/Certifications: Cross-licensed per state regulations
- Proven experience in creating and/or enhancing pharmacy operations and processes.
- Experience with strategic work planning and budgeting very helpful. Must have proven leadership skills, team orientation, and a proactive and optimistic management style.
- Extensive knowledge of current pharmacy regulations. Demonstrated ability to manage toward budget and work plan goals.
- Experience in representing or interacting with State Board or regulatory agencies very helpful.
- Excellent communication skills, including presentations and negotiations. Demonstrated ability to work cross-functionally to solve complex problems and improve quality and service.
- Computer or Other Skills: PC skills including Microsoft office, email and internet
- Willingness to travel up to 10%
About Cigna
Cigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
For this position, we anticipate offering an annual salary of 136,600 - 227,600 USD / yearly, depending on relevant factors, including experience and geographic location.
This role is also anticipated to be eligible to participate in an annual bonus plan.
We want you to be healthy, balanced, and feel secure. That's why you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, visit Life at Cigna Group .
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
